Instructions for Google Chrome and Microsoft Edge will be described in this article. If you are using another browser, please search the web for instructions.
Google Chrome
To clear browsing data (Cache): Google Chrome
Click on the 3 dots in the top right corner.
Find More tools.
Click on Clear browsing data in the new menu window.
In the new window that opens up:
In the Advanced tab:
Make sure All time is selected.
Make sure 2 boxes are check:
Cookies and other site data
Cached images and files
Click on clear data
Microsoft Edge
To clear browsing data (cache): Edge
Click on the 3 dots below the ‘X’ (used to close out the browser window).
Click on History
In the new window that opens click on the 3 dots
In the new window click on Clear browsing data
In the new window choose All time
The only boxes that need to be checked are Cookies and other site data, and Cached images and files
Click on Clear now.